Sarra Systems

How to configure an Email account in Apple Mail

How to configure an Email account in Apple Mail


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Apple Mail is the default email client that comes with every Mac using OS X 10.0 or later. This guide will show you how to configure your Apple Mail application to access email for your Sarra Systems mail servers.

Before you start we will inform you about the TCP ports that the Sarra Systems mail servers use:

  • POP3 port 110 or 995 for secure SSL connection;
  • IMAP port 143 or 993 for secure SSL connection;
  • SMTP port 25, 587 or 465 for secure SSL connection;
  • HTTP port 80 or 443 for secure SSL connection.

Once opened the Apple Mail on the menu Mail select the Preferences item menu.

Select the Accounts Tab and click the [+] add button to the bottom.

Select the type of the account, for Sarra Systems Mailbox you need to chose the option Add Other Mail Account


Add the general informations:

  • Full Name: Your name as you would like it to appear.
  • Email Address: Your full email address.
  • Password: The password you assigned to the email address. Remember the Passwors is Case sensitive.



The Apple Mail software before try to discovering automatically the settings. If the detecting fails, you will view the the message 'Account must manually configured '.

Often the automatic configuration creates the username simply removing the part of the domain that is part of your email address. If you configure a Sarra Systems Mailbox please remember that the username is always the same as the email address:


Now you have to choose which protocol you wish to use: POP3 or IMAP4:


It's possible that the Mac Os Mail client try to configure the connection with SSL protocol and often you can get the following message that it's not an error message, so continue anyway:


Then is the step to configure the outgoing mail server. Remember that if you use a Sarra Systems Mailbox you must digit the User Name that is always the same of your Email Address and the same password of the Incoming Server. Then press Create.


After the account is created you can check the configuration details, for an IMAP Configuration. Please note that you must check the "Use Only this server" for the Outgoing Mail Server:




For an POP3 account:



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