Physical Security

Physical Security includes locking down and logging all physical access to our data center.?

  • Data center access is limited to only authorized personnel
  • Badges and biometric scanning for controlled data center access
  • Security camera monitoring at all data center locations
  • Access and video surveillance log retention
  • 24x7 onsite staff provides additional protection against unauthorized entry
  • Unmarked facilities to help maintain low profile
  • Physical security audited by independent firms annually

Network Infrastructure

Network Infrastructure provides the availability guarantees backed by aggressive SLAs.

  • High-performance bandwidth provided by multiple network providers
  • Elimination of single points of failure throughout shared network infrastructure
  • Cables properly trunked and secured
  • Proactive network management methodology monitors network route efficiency
  • Real-time topology and configuration improvements to adjust for anomalies
  • Network uptime backed by Service Level Agreements
  • Network management performed by only authorized personnel

Operations Security

Operational Security involves creating business processes and policies that follow security best practices to limit access to confidential information and maintain tight security over time.

  • Documented infrastructure change management procedures
  • Secure document and media destruction
  • Incident management function
  • Business continuity plan focused on availability of infrastructure
  • Independent reviews performed by third parties
  • Continuous monitoring and improvement of security program

Environmental Controls

Environmental Controls implemented to help mitigate against the risk of service interruption caused by fires, floods and other forms of natural disasters.

  • Dual power paths into facilities
  • Uninterruptible power supplies (minimum N+1)
  • Diesel generators (minimum N+1)
  • Service agreements with fuel suppliers in place
  • HVAC (minimum N+1)
  • Smoke detectors
  • Flood detection
  • Continuous facility monitoring